In the fast-paced world of marina management, every second counts—whether you’re tracking rental boats, monitoring security vessels, or managing fueling and maintenance schedules. That’s why Rastrac is proud to offer technical support staffed by live, knowledgeable technicians based in Austin, Texas—not outsourced overseas.
Here’s why that matters to your marina:
✅ Real-Time, Real Help
No scripts, no delays. When you call Rastrac, you speak with a real technician who understands both the technology and the marina environment. Our Austin-based team is trained in-house and works directly with developers to resolve issues quickly—so your operations never miss a beat.
✅ No Language Barriers or Time Zone Confusion
Working with someone in your own time zone means faster troubleshooting and clearer communication. Whether you’re dealing with a dockside equipment issue or vessel tracking concern, you get help exactly when you need it—with no misunderstandings or unnecessary delays.
✅ Accountability & Marine Expertise
Our U.S.-based support team isn’t just tech-savvy—they know the challenges marinas face every day. From watercraft theft prevention to dock traffic monitoring, they’ve helped marina managers like you solve real-world problems with smart tracking solutions.
✅ Support That Knows Your Dock
At Rastrac, we work with marinas and boat rental operations across the country. That means our tech support team understands your seasonal demands, security concerns, and operational workflows—making them uniquely equipped to help you succeed.
Rastrac complements any organization-wide quality assurance program and can help their fleet become the model for operational superiority.
Rastrac helps clients make improvements in processes, organization, financials, communications, and technology. Clients that have taken advantage of Rastrac’s ability to provide solutions tailored to their business are in a wide variety of industries. Rastrac can help you find a solution, too.
We’d love to discuss how we can help you.